Service Requests
Helping you is our highest priority.
Please fill out the form to the right and we will respond to you as quickly as possible.
How Can We Help?
Need Software or Drivers?
Support Videos:
Support Video Directory Includes:
Add Account Track Code from Web Interface
Add Scan Email Accounts using Web Interface
Add Scan to Email at the Printer
Change Printer Default Settings
Changing Toner
Changing Waste Toner Box
Clearing Paper Jams
Create a New User Box Folder
Delete Document from User Box Folder
How to Load a Print Driver
Name a Scan to Email Document
Use Separate Scan
Print Document from the User Box Folder
Print to a USB Thumb Drive
Printing Envelopes
Printing on Card Stock
Save Documents into User Box Folder
Scan to a USB Thumb Drive
Turn on Account Tracking
“We use our experience to provide personalized, detailed evaluations that help our clients save money while implementing the most efficient solutions to meet their individual needs. Common Sense Business Solutions is committed to performing the highest level of support along with offering fair and competitive pricing on all of our products and services. We are proud to be lifetime residents of Sonoma County and consider it a privilege to serve our neighbors that have been here every step of the way.”