Background
St. Vincent de Paul Church, Petaluma CA
In early 2011 Ross Wiffler of Common Sense Business Solutions met with Kimberly Williams of St. Vincent de Paul Church in Petaluma to explore alternatives to their existing copy machine. During the meeting Kimberly shared that St. Vincent de Paul Church had a long standing, 20+ year relationship with their existing vendor and felt confident that they were receiving the best pricing available for the type of equipment they had. At the time of this meeting St. Vincent de Paul Church was approaching the end of their existing copier lease and had already received a quote from their current vendor for a replacement option as well as competitive proposals from several competing companies.
Solution
Upon review of St. Vincent de Paul’s current lease agreement and service agreement and the pending replacement proposal from their existing vendor, Common Sense Business Solutions concluded that we were able to provide a faster, more efficient copier with an all inclusive service and support agreement for less than one quarter the monthly cost proposed by their incumbent vendor.
The savings were so dramatic that Kimberly Williams felt inclined to ask if we were truly able to deliver what we had offered in our proposal. Upon concluding that the offer was not a mistake, Kimberly enthusiastically shared the proposals she had collected to date with several members of their committee including an individual with significant experience and insight into the copier industry. Upon reviewing the proposals it was clear that Common Sense Business Solutions was offering the greatest value and St. Vincent de Paul entered into a relationship to lease a Konica Minolta Bizhub C451.
Additional Benefits
Over three years following the installation the Konica Minolta Bizhub C451 continues to provide a level of copying, printing and scanning that St. Vincent de Paul had never achieved with their previous copy machines. In addition to providing faster, more efficient copying and printing for their administrative needs, the Konica Minolta Bizhub C451 also provides automated booklet creation with automatic folding and 2 point stapling making the weekly task of printing bulletins far less time consuming and more efficient. The service and support that St. Vincent de Paul has received has been an added benefit highlighted by personalized account and service representatives, consistently fast service response times and proactive applications of critical equipment updates and services.
Summary
Common Sense Business Solutions has helped St. Vincent de Paul Church lower their costs by approximately 400% while providing superior service and support along with more efficient, feature rich equipment resulting in an expanded range of materials that no longer have to be outsourced to printing companies.
Testimonial
CSBS received the following testimonial from St. Vincent de Paul’s Office Manager Kimberly Williams:
“We contacted three other companies for bids and we found that Ross Wiffler and Common Sense Business Solutions had exactly what we were looking for. He has that sense of business service that is retrospective of the 1950s. Courteous, friendly and when he says he will do something or be somewhere he is spot on. His pricing was very competitive and I am at relief that he has our best interests at heart.”
Common Sense Business Solutions is a locally owned and operated office equipment dealership with the goal of creating lasting relationships with our neighbors and business partners in Sonoma County while making a positive impact on our community and environment. We use our experience to provide personalized, detailed evaluations that help our clients save money while implementing the most efficient solutions to meet their individual needs.
CSBS main office is at 2208 Northpoint Parkway, Santa Rosa, CA 95407 and we can be reached at (707) 528-2151
St. Vincent de Paul Church in Petaluma is a Eucharist centered people who, as the Body of Christ, live their faith in word and deed by sharing their time, talent, and treasure to support one another and serve those in need.
