Dear Ross,

I just wanted to say thanks for the continued excellent service you and your team have provided to me. The Bizhub 200 has been a great fit for my business and is a huge improvement over the machine I was getting by with before, well worth the small increase in overhead. On the rare occasions when I’ve needed technical support, you’ve been amazingly quick in a responding to my needs. The bottom line is that I’m 100 percent satisfied with the product and service you’re providing and wanted you to know it. Thanks.

Sincerely,

Stephen V. Scribner