Client: CENTURY 21 NorthBay Alliance
This letter is intended to serve as a testimonial to the outstanding relationship that CENTURY 21 NorthBay Alliance has developed with Common Sense Business Solutions. We have 12 local Century 21 offices and prior to working with Common Sense Business Solutions, we had different brands of copiers with different service providers in every office. We met with Ross and his team 3 or 4 years ago and gave them a chance to provide a copier in one of our Santa Rosa offices. Their over the top level of great customer service and the great prices they provided really made a positive impression and one by one we brought Common Sense Business Solutions into all of our offices. Currently, we have 14 machines throughout our 12 offices and we couldn’t be more pleased.
I can’t speak for every company out there but I’ll share that Common Sense Business Solutions has saved us a lot of money compared to what we paid previously with other copier companies. Usually, when a company offers to significantly cut our costs we worry that the savings might come at the expense of quality. That certainly hasn’t been true in this case. We get great pricing, fast response to all of our service needs and Ross, Rita and the entire team at Common Sense Business Solutions always go the extra mile to take care of us. I would heartily recommend Common Sense Business Solutions to anyone that is interested in working with a professional, dependable company to provide quality copiers and great service.
Feel free to contact me with questions,
Century 21 NorthBay Alliance
Email: [email protected]