Dear Ross:
It has been eight months since I returned to an independent legal practice and collocated with two other practitioners. The dust is finally settling on the move and office set-up; our sign just went up this month! I do not wish to repeat the process anytime soon. While trying to maintain my practice, I attended to many unanticipated problems: telephone hardware malfunctions, networking glitches, practice management software meltdowns, space constraints. And don’t get me started about land-line telephone service!
I appreciate how you made yourself readily available before and during the set-up of the equipment, assessing site constraints and coordinating schedules with other vendors: phone system installer, networkers, phone company. You saved us significant work, expense and frustration by recommending and coordinating your preferred electrician to upgrade our outlet to meet equipment requirements…all at no cost to us. You facilitated the financing of the equipment, making that straightforward as well.
I continue to be very pleased with my relationship with Common Sense Business Solutions. There have been no surprise charges hidden in our bills. They have been predictable and very affordable. Service and support has been prompt and professional and has assisted our sometimes technology-averse staff to operate at increased efficiency.
Choosing Common Sense Business Solutions was, and remains, a great decision for my business and office partners. Thank you for your uncommon service.
Sincerely,
Marie Morley
