Case Study: Morley Law OFFICE – Assisting Clients in Family and Criminal Law

Background

When Marie Morley decided to open her new Law Office in 2012 she recognized that she would have an immediate need for a reliable high speed, multifunction system that could handle a heavy workload of copying, printing and scanning. The dilemma was that with all of the expenses of opening a new office it was challenging to find a machine that would meet her demanding workload while working within her budget. After meeting with several companies it was determined that to get the type of machine that would meet their demands they would need to spend considerably more than the amount budgeted.

Solution

Konica Minolta Bizhub C451Through an online search of local office equipment companies, Marie and her husband Mark located Common Sense Business Solutions. After a careful analysis of their anticipated needs it was clear that a brand new system would cost more than what they had budgeted. Common Sense Business Solutions was able to address this concern by offering a lightly used model that actually exceeded their requirements in regards to capabilities while fitting within their price range. The Konica Minolta Bizhub C451 is fast, loaded with features and more than capable of handing the heavy workload demanded by a busy law office.

Summary

Not only was Morley Law Office able to get a machine that met all of their needs they also benefitted from a comprehensive service and supply program that provided everything except the paper. The solution of a lightly owned machine allowed Morley Law Offices to get exactly what they needed without having to spend more than necessary.

Testimonial

CSBS received the following testimonial from Marie Morley, Attorney at Morley Law Office:

It has been eight months since I returned to an independent legal practice and relocated with two other practitioners. The dust is finally settling on the move and office set-up; our sign just went up this month! I do not wish to repeat the process anytime soon. While trying to maintain my practice, I attended to many unanticipated problems: telephone hardware malfunctions, networking glitches, practice management software meltdowns, space constraints. And don’t get me started about land-line telephone service!

But, looking back, one aspect of the move went incredibly well and continues to deliver hassle-free productivity: our selection of a printer/copier through Common Sense

Business Solutions. Ross, you helped us select the ideal printer/copier for our needs. You did not oversell us on technology, yet pointed out features that might improve our office functionality and reduce our operations costs. I never felt pressured, only supported in making the best decision for our office needs. We paid a very reasonable price for our equipment and got better functionality for less expense than I had anticipated.

I appreciate how you made yourself readily available before and during the set-up of the equipment, assessing site constraints and coordinating schedules with other vendors: phone system installer, networkers, Phone Company. You saved us significant work, expense and frustration by recommending and coordinating with your preferred electrician to upgrade our outlet to meet equipment requirements…all at no cost to us.

You facilitated the financing of the equipment, making that straightforward as well. I continue to be very pleased with my relationship with Common Sense Business Solutions. There have been no surprise charges hidden in our bills. They have been predictable and very affordable. Service and support has been prompt and professional and has assisted our sometimes technology-averse staff to operate at increased efficiency. Choosing Common Sense Business Solutions was, and remains, a great decision for my business and my office partners. Thank you for your