When many office managers or business owners hear people talk about upgrading office technology, they may immediately assume two things: it’s going to be expensive and it’s going to disrupt their workflow for days or even weeks. No one wants that, and fortunately, it’s not always reality. In today’s face-paced world, you simply can’t afford to lose days to upgrading new machinery.
On the other hand, you can’t always afford to continue to use outdated office equipment, either. In addition to not offering features that may help make your work more efficient, these older devices often have hidden costs. Studies in workplace productivity show that employees do lose a good amount of time dealing with slow or malfunctioning technology. When a copier breaks down mid-morning, it does more than just make it impossible to make copies, it effectively halts all tasks that rely on those copies. This might include billing, providing clients with documents, and more.
Upgrading your office technology doesn’t have to be a stressful ordeal. Leasing your equipment through Common Sense Business Solutions is simple, and the installation process won’t cause a massive disruption to your day. By shifting from purchasing equipment to a leasing agreement, you can ensure you have access to cutting-edge technology without the large upfront costs.
Step-by-Step Leasing Process with CSBS
Here at CSBS, we’ve spent years refining our process of updating a client’s office technology with minimal disturbances. We understand that bringing in new hardware often results in time lost, both in installation and in the learning curve. Our fully transparent process begins with an assessment to ensure you get the right equipment, continues through a simple agreement process, and ends with delivery, installation, and training on your newly leased machines.
Needs Assessment and Consultation
If your potential leasing partner starts a conversation by showing you a catalog of products, they’re going about it the wrong way. We don’t start with showing you the full range of what you could lease because a number of those products are simply not going to be right for your needs. Instead, we start with talking about what you do. This helps us understand how you use technology. We’ll look at your actual monthly print volumes, scanning needs, workflows, and operational bottlenecks to see exactly what your needs are.
There is no such thing as a one-size-fits-all solution. Instead, we look at how information moves through your system. Do you do a lot of scanning? Do you need advanced finishing options like stapling or booklet-making? Do you use standard sized paper, or do you do a lot of printing and scanning legal-sized documents? Do you need to make a lot of copies or prints in color? All of this plays a part in determining what equipment you need to meet your day-to-day operating needs.
Selecting the Right Equipment
Once we understand your workflow and your needs, we can bring out the product catalog and start making recommendations. We offer a wide range of Konica Minolta equipment, including multifunction devices that print, scan, and fax. Konica Minolta is one of the leading brands in the industry, and their devices offer both amazing quality and rigorous security. Often, a Konica Minolta bizhub device is the perfect printing hub for an office.
But again, we’re not going to recommend one of these larger multifunction devices if all you need is a small, high-speed black and white printer. In that case, we will encourage you to go with the device that fits your needs, even if it’s smaller or has fewer features. We fully support the idea of paying for what you need rather than spending money on a device that has more features that you would ever use.
The Agreement
One of the biggest reasons some business owners delay making necessarily tech upgrades is because they don’t want to deal with the paperwork. Financing agreements can be a lot, which is why we made certain our leasing paperwork was simple, straightforward, and to the point.
We provide clear, transparent terms that include no hidden administration fees or extra clauses. We’ll work with you to ensure that what you pay every month meets your budget while still provides you with the technology you need to operate effectively. All of our agreements clearly spell out what’s included, our maintenance schedules and repair services, and how to upgrade or even downgrade your leased equipment if needed. You’ll know exactly what you’re paying for.
Delivery, Setup, and Training
When you buy office equipment, it’s all on you to set it up and learn how to use it. Some stores do offer professional installation, but that comes at an extra cost. CSBS includes all of that in your leasing agreement. We handle everything involved with delivery and installation, plus we’ll then take the time to walk you through your new decide, ensuring you know how to operate it and how to troubleshoot basic problems. If something comes up that you can’t handle or you have questions, you’ll have all the contact information you need to quickly reach out to one of our team members for help.
Ongoing Support and Maintenance
Our work with you doesn’t end when the delivery truck pulls away. Every lease we offer includes long-term support and maintenance, including repairs when necessary. We use a proactive service model that includes regular toner deliveries as well as equipment checkups. Scheduled maintenance is vital to ensure your copiers, printers, and other devices continue to work error-free for as long as possible.
If you ever experience an issue, simply reach out. We’ll dispatch a certified technician to your office as soon as possible. You won’t have to deal with any automated support trees or wait for days to hear back from us, either. If it looks like the repairs will take several days or even weeks, we’ll swap out the damaged equipment with a functioning device to minimize lost productivity.
Our Customer Satisfaction Guarantee
We know that leasing equipment requires a certain degree of trust. If you simply purchased a new copier, you control everything. When you lease, you have to trust us to provide maintenance, repairs, and other services. But leasing provides unique opportunities purchasing simply doesn’t.
Part of our fundamental philosophy is accountability. We know you rely on us, and we will do everything possible to meet your expectations. Our leasing agreements are backed with a satisfaction guarantee, and we mean it. If your leased equipment doesn’t work reliably or meet the standards we said it will, we will work to correct the issue.
Let CSBS Help You Create a More Efficient Workplace
Upgrading your office technology shouldn’t take weeks or cause you any unnecessary stress. It truly should be as simple as swapping in new equipment and learning how to use it. When you work with CSBS, you’re partnering with a local expert who understands your unique workplace challenges. We’ll assist you every step of the way, starting with identifying your needs and ending with regular support.
Our customized lease plans allow you to bring in the most secure, reliable equipment available to your office without spending a large amount of capital. You can take advantage of predictable monthly costs and avoid unexpected expensive repairs.
Ready to upgrade your office equipment without the hassle? Reach out to Common Sense Business Solutions today to learn more about how we can help you.
